Overview
| Discount Reminder (INACTIVE) | Tuesday |
| Elite Reminder (STOPPED) | Thursday |
| Weekly Discount | Friday |
| Psychic Spotlight (STOPPED) | Saturday |
| Psychic Free Minutes (Not Active) | (Not Active) |
| Daily Email – Mem/Non-Mem | Daily @ 11AM |
| Welcome Email | On Sign-Up |
| CS Welcome Email | On Sign-Up? |
| Welcome Email via Online/CS Combined (June 3, 2019) | On Sign-Up? |
| Reset Your Password Email | When Needed |
| Password Reminder | When Needed |
| Free Gift Email | When Needed |
Discount Reminder – Tuesday (INACTIVE)
A reminder to those that did not use the Friday Discount Email.
Goes out every Tuesday
This goes in the Reminder slot, members only. This goes out to all customers who have active discounts that were sent by email and haven’t yet used them. Ask Now/Spirit Now, English/Spanish.
This email uses the part that has the automated replacement value.
Subject Line: [FIRST_NAME], Claim your discount before it expires!
Elite Reminder (STOPPED)
Remind new customers they have Elite/Master mins. to use.
Goes out every Thursday
This goes in the Reminder slot, members only. This goes out to all customers (Ask Now/Spirit Now, English/Spanish) who still have all 5 of their unexpired free elite minutes that they got when they purchased a top-rated package.
There are 14 templates in use, chosen from the best performing ones.
Weekly Discount – Friday
Gives members a discount off one call, good for one week. Currently the offer is 40% Off.
Goes out each Friday
This goes in the Special Offers slot, members only. This goes out to whoever meets the criteria for the week, and the list of recipients is manually generated by Mark. Ask Now/Spirit Now, English/Spanish.
There are 26 templates in use. There are also seasonal and holiday ones added at times.
Psychic Spotlight (STOPPED)
This email highlights an individual Master or Elite advisor.
Goes out each Saturday
This goes in the Newsletter slot, members only. Goes to all Ask Now English customers.
There are 15 unique Psychic Spotlights.
Psychic Free Minutes (Not Active)
The company auto-generates these within 15 mins of a qualified call. They can also be generated by managers to create repeat callers for psychics
Daily Email (Mem/Non-Mem) Daily @ 11AM
Monday Unexplained Phenomena Article
Tuesday Family & Friends Article
Wednesday Career & Finance Article
Thursday Love & Romance Article
Saturday Today’s Psychic Spotlight
Sunday Health & Wellness Article
Welcome Email
Sent when someone signs up for AskNow via customer service or the website.
CS Welcome Email
Sent when someone signs up for AskNow via customer service or the website.
Welcome Email via Online/CS Combined (June 3, 2019)
Reset Your Password Email & Form (June 3, 2019)
Sent when a web user submits the forgot password form.
Password Reminder
Sent when a web user submits the forgot password form.
Free Gift Email
Sent from either the Psychic or Psychic Manager